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Job content

Role purpose:
This role is specifically focused on developing Cloud and Marketplace portfolio for Vodafone Business Italy, working in partnership with the line of business in Vodafone Group, the Technology functions and the overall product management organisation. This will be achieved by bringing to market, and then managing in-life, the portfolio of Cloud services and the Marketplace platform ecosystem and service model, as well as the associated management services that meet the strategic and commercial requirements of Vodafone. The role-holder will own and be fully accountable for all aspects of the performance of these products within Italy. He/she will have the leadership and driving force within Vodafone and with partners, to ensure these targets are met and that the requirements of the market are represented.
Success will be measured against the delivery of new products, services, revenue, profit and customer satisfaction in both Soho, SME, Corporate and Public Sector segments markets.

Key accountabilities and decision ownership:

  • Fully accountable for delivery of product revenue, profit and product-related customer satisfaction;
  • Own, define, document and agree, with key stakeholders, a product plan that identifies the market landscape, product scope and performance, objectives and strategy, the customer experience, growth plan and roadmap for Italy that works within the context of the global portfolio;
  • Create and own market requirements specifications and business cases for the product (s). Responsible for taking services through the Group and Italian Gating process;
  • Accountable for product lifecycle management. This includes product performance management, maintaining high calibre product collateral and training materials, product marketing and PR activities, product innovation and rationalisation;
  • Managing key stakeholders in Vodafone Italy (Segment Marketing and Sales, IT Technology) and Vodafone Group (Cloud & Digital Applications Lines of Business, Group Technology, Group IT, VTIS);
  • Accountable for product-related costs (capex and opex) and their impact on competitiveness.

Core competencies, knowledge and experience:

  • 5 years+ relevant professional experience, with a focus on Cloud services, platform product management and Digital Applications;
  • Holding Cloud and service management certifications (e.g. Azure, AWS, RedHat, VMware, ITIL) is a plus;
  • Knowledge of Cloud services market context, Cloud technology vendors and service models based on technological platforms is a strong plus;
  • Fluent English;
  • Proactive individual, successful leader, who has demonstrated to be able to work within virtual teams across national or international boundaries;
  • Deep insight into and significant experience of cloud products and services, product lifecycle and product development processes;
  • Broad knowledge of enterprise requirements/challenges within domestic and international markets, infrastructure technologies, commercials and operations;
  • Ability to produce and secure buy-in and sign off to product plans and business cases & manage complex stakeholder audience;
  • Strong communications skills, comfortable interfacing with different audiences of varied levels of seniority.

Must have technical / professional qualifications:

  • Graduated (Engineering or Computer Science)
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